FAQ

What's My Foodie Box?

Written by Tahlia Overstone
Updated over a week ago

How is My Foodie Box different from other home delivery services?

Written by Tahlia Overstone
Updated yesterday

Is My Foodie Box a subscription?

Written by Mai
Updated over a week ago

How do payments work?

Written by Mai
Updated over a week ago

Can I skip weeks or pause my account?

Written by Mai
Updated over a week ago

I need help, how do I contact you?

Written by Tahlia Overstone
Updated over a week ago

Why is My Foodie Box the healthiest option?

Written by Tameeka
Updated over a week ago

How do I select my meals

Written by Tameeka
Updated over a week ago

What do you expect me to have at home?

Written by Tahlia Overstone
Updated over a week ago

What if I forget to select my meals before the cut-off deadline?

Written by Mai
Updated over a week ago

What's your cut-off deadline?

Written by Tahlia Overstone
Updated over a week ago

Do you offer meals for people with dietary restrictions?

Written by Tameeka
Updated over a week ago

Where do you source your ingredients?

Written by Mai
Updated over a week ago

Are your ingredients organic?

Written by Mai
Updated over a week ago

How long do the meals stay fresh for?

Written by Tameeka
Updated over a week ago

Why do some ingredients have a shorter shelf life than others?

Written by Tameeka
Updated over a week ago

How do I rate my meals?

Written by Tahlia Overstone
Updated over a week ago

Do you provide nutritional and calorie information?

Written by Tameeka
Updated over a week ago

How do I refer my friends?

Written by Tahlia Overstone
Updated over a week ago

How do I update my billing info?

Written by Mai
Updated over a week ago

How do I change my delivery address and schedule?

Written by Tahlia Overstone
Updated over a week ago

How do I skip weeks?

Written by Tahlia Overstone
Updated over a week ago

How do I put my account on hold?

Written by Tahlia Overstone
Updated over a week ago

How do I select my meals?

Written by Tameeka
Updated over a week ago

How do I add pantry items to my order?

Written by Mai
Updated over a week ago

How do I unsubscribe from your email communications?

Written by Tahlia Overstone
Updated over a week ago

Will I receive a delivery every week?

Written by Mai
Updated over a week ago

How do I change my plan?

Written by Tameeka
Updated over a week ago

How much does delivery cost?

Written by Tahlia Overstone
Updated over a week ago

What if I'm not home on my delivery day?

Written by Tahlia Overstone
Updated over a week ago

Where do you deliver?

Written by Mai
Updated over a week ago

When will my delivery arrive?

Written by Tahlia Overstone
Updated over a week ago

I live in an apartment building with no concierge, what's the deal?

Written by Mai
Updated over a week ago

Can I pick up my box?

Written by Tameeka
Updated over a week ago

Do you offer gift cards?

Written by Mai
Updated over a week ago

I have a coupon, why do I still need to add my credit card details at checkout?

Written by Mai
Updated over a week ago

Can I apply more than one coupon code per order?

Written by Tahlia Overstone
Updated over a week ago

I have some credits in my account, where can I see my balance?

Written by Tameeka
Updated over a week ago

What's your Foodie Loop program?

Written by Tahlia Overstone
Updated over a week ago

Can I recycle or send back the packaging?

Written by Tahlia Overstone
Updated over a week ago

Do you pick-up my packaging?

Written by Mai
Updated over a week ago