Go to My Foodie Box
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FAQ
FAQ
Answers to common questions our customers ask.
40 articles in this collection
Written by
Mai,
Tahlia Overstone,
and
Tameeka
My Foodie Box
What's My Foodie Box?
Written by
Tahlia Overstone
Updated over a week ago
How is My Foodie Box different from other home delivery services?
Written by
Tahlia Overstone
Updated over a week ago
Is My Foodie Box a subscription?
Written by
Mai
Updated over a week ago
How do payments work?
Written by
Mai
Updated over a week ago
Can I skip weeks or pause my account?
Written by
Mai
Updated over a week ago
I need help, how do I contact you?
Written by
Tahlia Overstone
Updated over a week ago
Why is My Foodie Box the healthiest option?
Written by
Tameeka
Updated over a week ago
Cooking with us
How do I select my meals
Written by
Tameeka
Updated over a week ago
What do you expect me to have at home?
Written by
Tahlia Overstone
Updated over a week ago
What if I forget to select my meals before the cut-off deadline?
Written by
Mai
Updated over a week ago
What's your cut-off deadline?
Written by
Tahlia Overstone
Updated over a week ago
Do you offer meals for people with dietary restrictions?
Written by
Tameeka
Updated over a week ago
Where do you source your ingredients?
Written by
Mai
Updated over a week ago
Are your ingredients organic?
Written by
Mai
Updated over a week ago
How long do the meals stay fresh for?
Written by
Tameeka
Updated over a week ago
Why do some ingredients have a shorter shelf life than others?
Written by
Tameeka
Updated over a week ago
How do I rate my meals?
Written by
Tahlia Overstone
Updated over a week ago
Do you provide nutritional and calorie information?
Written by
Tameeka
Updated over a week ago
Account Info
How do I refer my friends?
Written by
Tahlia Overstone
Updated over a week ago
How do I update my billing info?
Written by
Mai
Updated over a week ago
How do I change my delivery address and schedule?
Written by
Tahlia Overstone
Updated over a week ago
How do I skip weeks?
Written by
Tahlia Overstone
Updated over a week ago
How do I put my account on hold?
Written by
Tahlia Overstone
Updated over a week ago
How do I select my meals?
Written by
Tameeka
Updated over a week ago
How do I add pantry items to my order?
Written by
Mai
Updated over a week ago
How do I unsubscribe from your email communications?
Written by
Tahlia Overstone
Updated over a week ago
Subscription & Delivery
Will I receive a delivery every week?
Written by
Mai
Updated over a week ago
How do I change my plan?
Written by
Tameeka
Updated over a week ago
How much does delivery cost?
Written by
Tahlia Overstone
Updated over a week ago
What if I'm not home on my delivery day?
Written by
Tahlia Overstone
Updated over a week ago
Where do you deliver?
Written by
Mai
Updated over a week ago
When will my delivery arrive?
Written by
Tahlia Overstone
Updated over a week ago
I live in an apartment building with no concierge, what's the deal?
Written by
Mai
Updated over a week ago
Gift cards & Coupons
Do you offer gift cards?
Written by
Mai
Updated over a week ago
I have a coupon, why do I still need to add my credit card details at checkout?
Written by
Mai
Updated over a week ago
Can I apply more than one coupon code per order?
Written by
Tahlia Overstone
Updated over a week ago
I have some credits in my account, where can I see my balance?
Written by
Tameeka
Updated over a week ago
Recycling Loop
What's your Foodie Loop program?
Written by
Tahlia Overstone
Updated over a week ago
Can I recycle or send back the packaging?
Written by
Tahlia Overstone
Updated over a week ago
Do you pick-up my packaging?
Written by
Mai
Updated over a week ago